StagePathOur commitment
Your data belongs to you. StagePath follows the data protection laws of the places our members live, including the EU and UK General Data Protection Regulation, Ghana’s Data Protection Act, 2012 (Act 843), the Nigeria Data Protection Act 2023, the Kenya Data Protection Act 2019, South Africa’s Protection of Personal Information Act, and the California Consumer Privacy Act. This page explains your rights and exactly how to use them. Our Privacy Policy explains what we collect and why.
Delete your account or your data
- Delete my account: closes your account and erases your personal data. The account is switched off at once and erased after 14 days; the email we send lets you cancel until then.
- Delete my data: keep your account and erase the kinds of data you choose: posts and comments, videos, messages, listening history, notifications, profile photo and details, or devices and sessions. Erased as soon as you confirm.
Requests made on this website are confirmed by a link we send to the email address on the account, so nobody else can delete your data. Records the law requires us to keep (payments, payouts and tax) are kept without your personal details.
Your rights
| Right | What it means | How to use it |
|---|---|---|
| Access | Get a copy of the personal information we hold about you | Email privacy@mystagepath.com from the address on your account |
| Portability | Receive your information in a machine-readable format to take elsewhere | Email privacy@mystagepath.com |
| Correction | Fix information that is wrong or incomplete | Edit your profile and account in the app, or email us |
| Deletion | Erase your account, or specific data | Delete my account, Delete my data, or Settings in the app |
| Restriction | Ask us to pause using some of your information | Email privacy@mystagepath.com |
| Objection | Object to uses based on our legitimate interests, such as recommendations | Email privacy@mystagepath.com |
| Withdraw consent | Turn off notifications, tracking for ads, location, microphone or camera, or the newsletter | Device settings, or Settings in the app |
| Opt out of sale or sharing | We do not sell personal information. Turn off ad tracking on your device to stop personalised ads | Device settings |
How requests are handled
- Response time: we act on requests within 30 days, and sooner where we can. Deletions you confirm in the app or by email happen automatically.
- Verification: we confirm requests through the email address on your account, or by your being signed in, so that nobody else can act on your data.
- No charge: requests are free. We may decline requests that are clearly unfounded or excessive, and will tell you why.
- Someone acting for you: an authorised agent can make a request on your behalf with your written permission; we will still confirm it with you.
What we keep after a deletion, and why
- Financial records: payments, payouts, earnings and tax records, kept as tax and accounting laws require, with a meaningless identifier in place of your name and email.
- The audit log: our tamper-evident record of important decisions keeps entries with the same meaningless identifier, so the record cannot be altered.
- Other people’s copies: messages you received stay with you, and messages you sent are removed from other people’s conversations when you delete your messages or your account.
- Backups: deleted data can remain in encrypted backups for a limited time until they are overwritten.
Complaints
If you are unhappy with how we handled your information, contact us first at privacy@mystagepath.com and we will try to put it right. You can also complain to your data protection authority, for example:
- Ghana: the Data Protection Commission
- Nigeria: the Nigeria Data Protection Commission
- Kenya: the Office of the Data Protection Commissioner
- South Africa: the Information Regulator
- United Kingdom: the Information Commissioner’s Office
- European Union and EEA: the supervisory authority where you live or work
- California: the California Privacy Protection Agency
Contact our privacy team
privacy@mystagepath.com. We answer within 30 days.